Contact
Contact OMPT Practice
Email omptpractice@proton.me. A human reads every message and answers, usually within one working day. There is no phone line and no chat widget; email keeps the thread and lets us paste a worked solution back.
What to include
- A wrong or unclear question: the variant, the page or mock name, the question number and your own answer. Every drill and mock also has a “report this question” button that sends the same details.
- A refund: the email used at checkout and the bundle name. The 14-day refund policy applies; you do not have to give a reason.
- Account or access problems: the email used at checkout, and whether the purchase shows on your account page.
- A university requirement that changed: the programme and a link to the admission page. The requirements table is corrected against the source, and the verified date on the row moves.
What belongs elsewhere
We prepare you for the OMPT; we do not run it. Bookings, ProctorU slots, test-day technical trouble, results and certificates are handled by omptest.org. Whether your score is enough, and how many attempts count, is decided by your university’s admissions office. If you are not sure which of the three to ask, write to us and we will point you to the right one.
Before you write
The help page answers forty-plus questions about the test, the mocks, payments and refunds; the about page says who runs the site and how the questions are written.